Customer retention is a critical aspect of success and profitability in the highly competitive ecommerce industry. This session will explore the common challenges 3 American businesses face when it comes to customer retention and provide strategies and tactics to overcome them.

The importance of customer retention for long-term success and profitability will be emphasized, by Domino's, Nestle & Vitamin Shoppe. The session will cover various approaches, including personalized experiences, tailored recommendations, and targeted marketing campaigns.