Co-located with Technology for Marketing

18 - 19 September 2024
ExCeL London

18 - 19 September 2024
ExCeL London

Conference Programme 2023

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Data as the catalyst to improve post-purchase experience

27 Sep 2023
Post-Purchase Customer Experience Theatre: Delivery & Fulfilment
Post-Purchase Customer Experience Theatre: Delivery & Fulfilment
1) Driving profitable growth and capitalising on profit vs revenue discrepancies 2) Surfacing LTV and optimizing towards long term value 3) Valuing an individual and attributing their value to the engagements they’ve had with a business
Speakers
Pedro Ramos, Head of Ecommerce - Havas Market

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