Creating personalised return experiences that drive loyalty and cut costs

Loading

Creating personalised return experiences that drive loyalty and cut costs

28 Sep 2023
Post-Purchase Customer Experience Theatre: Delivery & Fulfilment
Creating personalised return experiences that drive loyalty and cut costs

With customer acquisition costs high and peak season around the corner, it’s important to have a plan in place for retention before returns spike and cut into your holiday profits. Join Loop and a local merchant in a fireside chat where they will discuss driving loyalty and cutting costs through personalised return experiences, creating lasting connections between you and your customers.

In our chat, we will discuss…

-        Importance of scaling returns management

-        Benefits of personalised returns experiences

-        Leveraging data to better identify policy abusers

Speakers
Samir Kamnani, Sr. Product Marketing Manager - Loop

Subscribe for your monthly fix of eCommerce news

Sign up for the eCommerce Expo newsletter to keep up to date with industry news featuring interviews and content by our industry-leading speakers.

Subscribe here