Join Cheryl Smith, Marketing Manager at Duncan & Todd, and James Heery, Account Executive at Reputation, for an engaging discussion about driving customer acquisition through online feedback:

• Delve into how Duncan & Todd adopted a collaborative approach to harness customer feedback, enhancing their brand's image and potential for customer acquisition.
• Gain insights into the practical tools and strategies used to efficiently gather, analyse, and act upon customer insights.
• Listen to compelling real-life anecdotes that showcase the transformative effect of feedback on service improvement and brand expansion.
• Acquire actionable knowledge for your own business on the effective utilisation of feedback to drive customer acquisition in today's competitive business environment.