Co-located with Technology for Marketing

18 - 19 September 2024
ExCeL London

18 - 19 September 2024
ExCeL London

Conference Programme 2023

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The CX Strategy Behind NA-KD's Rise to Become One of Europe's Top 20 Fastest Growing Companies

27 Sep 2023
Omnichannel Theatre
Omnichannel Theatre
The CX Strategy Behind NA-KD's Rise to Become One of Europe's Top 20 Fastest Growing Companies

Buckle up. Becoming one of Europe’s fastest-growing companies is not for the faint-hearted.

In this candid and unfiltered session, Cagri Emre Korkmaz, Chief Strategy Officer at NA-KD, and Emily Maddox, Digital Growth Leader at Insider, will share the secrets behind NA-KD’s meteoric rise to become a fashion leader. Discover how a relentless focus on CX - and a mission to deliver a unique experience per person, at scale - has led to extraordinary growth, including a 25% increase in CLTV (Customer Lifetime Value), and a 72X ROI on their MarTech spend.

Expect tactical advice, anecdotes, learnings, and lessons for any marketing team looking to reach similar levels of growth while increasing efficiency, and simplifying your tech stack.

Speakers
Emily Maddox, Digital Growth Manager
Çağrı Korkmaz, CMO & Chief Strategy Officer - NA-KD

With thanks to our sponsors & partners...