Co-located with Technology for Marketing

18 - 19 September 2024
ExCeL London

18 - 19 September 2024
ExCeL London

Conference Programme 2023

Loading

How to get the best out of your ecommerce fulfilment partner

28 Sep 2023
Post-Purchase Customer Experience Theatre: Delivery & Fulfilment
Post-Purchase Customer Experience Theatre: Delivery & Fulfilment

How to get the best out of your ecommerce fulfilment partner” will be moderated by Emma Verkaik CEO of the BCMPA and she will be joined by two BCMPA members, Laura Ball of the PHL Group and Glenn Hayes of Worldwide Logistics. The panel will talk around the ways in which 3rd party fulfilment can increase the customer satisfaction of their ecommerce/fulfilment experience, whilst also helping brand owners and retailers to focus on the selling of their own products by alleviating them from the many day to day operational challenges.

Chairperson
Emma Verkaik, Membership & Marketing Director - BCMPA
Speakers
Glenn Hayes, MD - Worldwide Logistics
Laura Ball, Pharmacy Technician - PHL Group Ltd

With thanks to our sponsors & partners...