Continued expansion of Omni-Channel capabilities using technology and organization
28 Sep 2022
Making Omnichannel a Reality
The presentation will cover: being consistent with offers towards customer, headless commerce delivers on flexibility and reusability, API first approach to development further increases flexibility and eases migration. Johan will explain the importance of organizing around “products” with technical and business expertise to facilitate rapid learning and focus on omni channel needs to be easy for the customer AND the retail worker.