Conference Agenda 2023

Our seminar theatres..................

Keynote Theatre

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Bringing together some of the industry’s key players and will provide a wealth of inspiring and innovative sessions from the industry's most respected visionaries. Topics will cover everything from pivoting operating models, maintaining a creative edge whilst responding to a surge in demand, eyeing up trends and more...

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UX & CRO Theatre

Bringing together some of the industry’s key players and will provide a wealth of inspiring and innovative sessions from the industry's most respected visionaries. Topics will cover everything from pivoting operating models, maintaining a creative edge whilst responding to a surge in demand, eyeing up trends and more...
 

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Future of Digital Commerce Theatre

We live in challenging times for retail. Consumer habits have been drastically impacted by economic pessimism and widespread concerns over inflation. While customers are pulling back on spending, online retailers must face reduced conversion rates and try to keep up with the constant evolutions of eCommerce. Yet, UK and EU merchants keep showing nothing but resilience. Brands will need to focus on the 

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Omnichannel Theatre

Your customers are not on one channel: they’re on all of them. Up to 73% of shoppers use multiple channels before making a purchase online, so a business strategy that focuses on providing a seamless shopping experience across all channels is fundamental.  While we’ve observed a desire from people to get back to the stores since the pandemic, eCommerce businesses have 
 

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imrg

Bringing together some of the industry’s key players and will provide a wealth of inspiring and innovative sessions from the industry's most respected visionaries. Topics will cover everything from pivoting operating models, maintaining a creative edge whilst responding to a surge in demand, eyeing up trends and more...

 

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ecommerce cx theatre

We live in challenging times for retail. Consumer habits have been drastically impacted by economic pessimism and widespread concerns over inflation. While customers are pulling back on spending, online retailers must face reduced conversion rates and try to keep up with the constant evolutions of eCommerce. Yet, UK and EU merchants keep showing nothing but 

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cross border commerce

Your customers are not on one channel: they’re on all of them. Up to 73% of shoppers use multiple channels before making a purchase online, so a business strategy that focuses on providing a seamless shopping experience across all channels is fundamental.  While we’ve observed a desire from people to get back to the stores since the pandemic, eCommerce businesses have 
 

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