eCommerce Expo unites the entire ecommerce community, encompassing all areas of the ecommerce process (from Payment, Platforms, Delivery & Logistics to Marketing and Customer Service & Multi-Channel). Through a carefully considered educational programme involving some of the industry’s top influencers and a host of global suppliers, eCommerce Expo provides the ideal platform to gain the latest industry knowledge and unique access to solutions that focus on each core area of ecommerce, which in turn assists in advancing the industry with the latest technology.
eCommerce Expo’s highly-regarded educational content is delivered via theatres which directly link to the ecommerce process: Payment & Security, Customer Retention & Delivery, Digital & Mobile Marketing, eCommerce & Omni-Channel Experience. Plus, the esteemed Keynote Theatre offers exceptional insight into industry trends and advancements from some of the world’s elite brands (previously included facebook, Google, Visa, PayPal and Twitter).
Together with the content offered onsite there will be numerous solutions providers to assist businesses on how to enhance the customer journey and effectively develop an optimised user experience. From promotion and customer nurturing, through to conversion, delivery and customer retention.
Refining the customer journey
Through in-depth industry insight, it has become known that the main challenges for many businesses are the customer journey and improving the user experience. Businesses are looking for innovation, customer retention, effective technical support and a competitive advantage.
eCommerce Expo will explore all aspects of the customer journey and user experience, covering the various platforms available on the market through to the transactional stage and how to increase business revenue. With the advancement in technology, eCommerce Expo will also focus on mobile and showcase how numerous channels are capable of synchronising efficiently to create a smooth customer experience.
Unrivalled industry networking
Research has shown that many ecommerce professionals turn to their peers and networks to seek advice on how to overcome their business challenges. eCommerce Expo unites the industry by providing the ideal space to network and engage in peer-to-peer conversations.
Latest Show News
06 Jun 2014
The categories are now confirmed for the eCommerce Awards for Excellence 2014. The Awards will take place on Wednesday 1st October 2014, once again at Marriott Hotel, Grosvenor Square, London, the first night of eCommerce Expo.
17 Jun 2014
Still the UK’s leading ecommerce event, we continue to grow and are delighted to announce that we have secured the West Hall at Olympia London for this year’s show.
Request a copy of the up to date floorplan now.
25 Jul 2014
The deadline is fast approaching to submit your entry for a prestigious eCommerce Award. Last submissions are being taken 11PM this Monday 28th July.
21 Jul 2014
This year's show will be unlike any other. We'll have hot new features including an omni-channel store onsite! We hope to see you this October.
17 Jun 2014
The new show floor boasts high ceilings and magnificent glass windows which mean a brighter cooler venue. There will be a host of catering options and it brings a brand new floorplan. Exciting times!
Honouring Excellence in eCommerce
Raise your profile, be aligned with excellence and innovation, energise your teams and ultimately, drive online sales.
The definitive awards for the ecommerce industry, the eCommerce Awards for Excellence, return in 2014 and will bring together the year's success stories and outstanding achievements. It's a night to celebrate excellence and innovation.
The Awards will take place on Wednesday 1st October 2014, once again at Marriott Hotel, Grosvenor Square, London, the first night of eCommerce Expo.
2014 categories have been confirmed and entries are now being accepted! Read on to find out more.