eCommerce Award Finalists
| Best Multi-channel Retailer | |
| Debenhams | Marks & Spencer |
| John Lewis | New Look |
Sponsored by  |
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| Best Large Online Retailer | |
| ASOS | Kiddicare |
|
John Lewis |
Wiggle |
Sponsored by  |
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| Best Small Online Retailer (previously Best ISIS Small Retailer) | |
| HearingDirect.com | Just-Eat.co.uk |
| Home Leisure Direct | Party Delights |
| Best m-commerce Retailer (previously Best Smartphone App) | |
| Debenhams | Ocado |
| Jessops Group | Screwfix |
| Best Use of Online Content | |
| A | Wear Ltd | The Dune Group |
| Kiddicare | Simply Hike |
Sponsored by  |
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| International e-Retail Award | |
| ArenaFlowers.com | Electrocomponents |
| ASOS | Wiggle |
Sponsored by:  |
|
| eCommerce Site Innovation Award | |
| Gloople | Madbid.com |
| Kiddicare | PrismaStar |
| Redesign/Re-launch of the Year | |
| BT | Ocado |
| Charles Tyrwhitt | The Dune Group |
| Best Customer Service Award | |
| Lords of Notting Hill | RS Components UK & Europe |
| Lovehoney | SureFlap |
| Innovation in Delivery Award | |
| CitySprint | Figleaves.com with ByBox |
| Collect+ | Panther Parcels & Couriers |
| Best eCommerce Marketing Initiative | |
| Coast | RS Components |
| HostelBookers.com | Shop Direct Group |
Sponsored by:  |
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| Best eCommerce Payment Innovation | |
| App55 | Pizza Express & PayPal |
| MPP Global Solutions | Randicoot |
| Best Use of Social Media | |
| ASOS | Dewynters for Ghost the Musical |
| Best Buy UK | Virgin Atlantic |
| Best eCommerce Marketing Agency | |
| Further Search Marketing | |
| Locker Room Media | |
| Consumer Choice Award (in association with ISIS) | |
| Kiddicare | NetGiant |
| Lovehoney | Surfdome |
